Terms of Use
1. SUBJECT MATTER AND GENERAL PROVISIONS
1.1. This User Agreement (hereinafter — the “Agreement”) governs the relationship between Limited Liability Company “LINKLAND”, a legal entity incorporated under the laws of Ukraine, USREOU code 45071805, registered address: 02002, Ukraine, Kyiv, Yevhena Sverstiuka Street, 11zh, Office 102, and/or its affiliates (hereinafter — the “Company”, “we”, “us”, “our”) and you (hereinafter — the “User”) with respect to the use of the PLYN mobile application, the website https://plyn.care, and all related digital services, features, and products (hereinafter — the “Service”).
1.2. This Agreement constitutes a public offer and establishes legally binding contractual relations between the User and the Company. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SERVICE.
1.3. Any action taken by the User in connection with the use of the Service — including, without limitation, using the Service, accessing Content, using Service features, submitting registration forms, or performing any other actions provided for in this Agreement and/or the Service interface — constitutes the User’s full and unconditional acceptance of all provisions of this Agreement, including all amendments and additions thereto, and confirms the conclusion of a bilateral agreement between the Company and the User.
1.4. This Agreement is deemed concluded as of the date the User begins using the Service and/or any of its features.
1.5. If the User disagrees with any provision of this Agreement, the User must discontinue use of the Service.
1.6. This Agreement is the sole and complete document governing the terms and conditions of the User’s access to the Service and use of Content, and addresses all matters related to use of the Service. The Company provides the User with an opportunity to review the terms of this Agreement prior to using the Service through the Service interface, including by means of banners, notifications, hyperlinks, and other communication channels, including electronic communications.
1.7. Definitions:
1.7.1. User — any individual who uses the Service on a paid or free-of-charge basis, regardless of whether they have registered or logged in.
1.7.2. Service — the Company’s software product and associated digital services provided through the mobile application, website, and other technical means, including, in particular, technical access to Content, features, interfaces, and auxiliary services of an informational and/or entertainment nature.
1.7.3. Content — a collection of digital materials and objects in any format, including, without limitation, audio, video and audiovisual materials, graphic images, texts, video recordings, session programs, meditations, exercises, tests, curated collections, and other materials and results of intellectual activity made available to Users through the Service, regardless of how they are created, hosted, or provided.
1.7.4. Access (Access to Content) — the provision to the User of a limited, non-exclusive right to view, listen to, and/or otherwise use Content through the Service in accordance with the selected pricing plan, subscription terms, or other conditions determined by the Company, subject to technical limitations and the provisions of this Agreement.
1.8. Territory of Access. Applicable Law and Jurisdiction
1.8.1. The Company provides access to the Service to users in various countries, subject to technical feasibility and the absence of legal restrictions. The Company reserves the right to restrict or terminate access to the Service in certain countries or regions.
1.8.2. This Agreement and all matters arising in connection with the use of the Service are governed by the laws of Ukraine, unless otherwise required by mandatory provisions of the laws of the User’s country of residence.
1.8.3. All disputes arising out of or in connection with this Agreement shall be submitted to the courts of Ukraine, unless mandatory provisions of the laws of the User’s country of residence require such disputes to be resolved in another jurisdiction.
1.9. The availability of Content previously purchased or obtained by the User through the Service may be changed, restricted, or discontinued for reasons attributable to the Company, its partners, or the Content rights holders. The Company reserves the right to change the list, scope, format, and other characteristics of the Content, as well as the terms of its provision, including depending on the User’s location.
1.10. The processing of Users’ personal data by the Company is governed by the Privacy Policy, which forms an integral part of this Agreement and is available at: https://plyn.care/policy.
1.11. Any translation of this Agreement from the Ukrainian language is provided solely for convenience. In the event of any discrepancies between the Ukrainian version of the Agreement, available at https://plyn.care/terms, and any translation thereof, the Ukrainian version shall prevail.
1.12. IF YOU DO NOT AGREE WITH ANY PART OF THIS AGREEMENT OR DO NOT HAVE THE RIGHT TO ACCEPT ITS TERMS, DO NOT DOWNLOAD THE APPLICATION, DO NOT ACCESS THE SERVICE, AND DO NOT USE IT.
2. IMPORTANT DISCLAIMERS (WELLBEING / MEDICAL DISCLAIMER)
Our priority is to support the general well-being of our Users. We encourage responsible use of the Service, with discretion and due regard for your own health.
2.1. General Nature of the Service
2.1.1. The Service provides digital content and tools for self-reflection, journaling, meditation, mindfulness, sleep, movement, and general well-being. The Service is informational, educational, and entertainment in nature.
2.1.2. The Company is not a provider of medical, psychological, or therapeutic services, and the Content and features of the Service do not constitute medical advice, diagnosis, or treatment. Only a qualified physician or other healthcare professional can provide appropriate professional recommendations.
2.1.3. The Company does not provide or offer medical, psychological, or therapeutic services, including (without limitation) consultations, diagnosis, treatment, prescriptions, procedures, therapies, or services aimed at preventing or treating any disease or condition.
2.2. Limitations on Use of the Service
2.2.1. The Service may not be suitable for all individuals and does not replace professional medical, psychological, or other specialized assistance. Even if certain recommendations or materials within the Service appear personalized, they are general in nature.
2.2.2. Prior to using the Service or any of its features, you should consult a physician or other qualified healthcare professional, particularly if you have any conditions, symptoms, mental health disorders, are pregnant, or have other conditions that may affect your health.
2.2.3. You must not use the Service contrary to medical advice or in circumstances where doing so may pose a risk to your health or life.
2.3. User Responsibility
2.3.1. The User acknowledges and agrees that they are solely and fully responsible for their own health, well-being, decisions, and actions taken during or as a result of using the Service.
2.3.2. Use of the Service does not create a doctor–patient, therapist–patient, or any other relationship typical of the provision of medical or psychological services between the User and the Company.
2.4. Disclaimer of Medical Warranties
2.4.1. To the maximum extent permitted by applicable law, the Company does not guarantee the achievement of any results, improvement in health, or the absence of adverse effects from using the Service.
2.4.2. All Content available through the Service must not be used as a substitute for professional advice, diagnosis, or treatment.
2.4.3. The Service is not a medical device within the meaning of applicable law.
3. USER RIGHTS, OBLIGATIONS, AND WARRANTIES
3.1. General User Obligations
3.1.1. The User undertakes to use the Service solely for personal, non-commercial purposes, in accordance with the terms of this Agreement and applicable law, and not to infringe upon the rights and legitimate interests of the Company and/or Content rights holders.
3.1.2. The User undertakes to independently review the terms of this Agreement and all amendments thereto. Continued use of the Service following the entry into force of any amendments constitutes the User’s full and unconditional acceptance of such amendments. Lack of knowledge or understanding of the terms of the Agreement does not relieve the User of liability for any breach thereof.
3.1.3. The Company notifies Users of amendments to the Agreement by posting a relevant notice in the Service interface or by other means at the Company’s discretion. Amendments take effect as of the date specified in the updated version of the Agreement.
3.2. Age Restrictions
3.2.1. The User confirms that they have reached the age of 18 or the minimum age otherwise required by the laws of their country of residence to access the relevant Content.
3.2.2. Persons who have not reached the applicable age may use the Service only with the consent and under the supervision of parents, adoptive parents, guardians, or other legal representatives, in accordance with applicable law.
3.2.3. In the event of a breach of this clause, liability for the actions of a minor shall rest with their legal representatives. The Company is not obliged to verify the User’s age and is not liable for unauthorized access to the Service.
3.3. Prohibited Actions
3.3.1. The User warrants that they will not take any actions aimed at:
· circumventing or breaching the technical security measures of the Service;
· unauthorized copying, recording, distribution, or other use of Content;
· interfering with the operation of the Service, altering its functional characteristics, or disrupting its operation.
3.4. Account and Security
3.4.1. The User undertakes to maintain the confidentiality of their account credentials and not to share them with third parties without the prior written consent of the Company.
3.4.2. The User bears full responsibility for all actions performed using their account, regardless of whether they were carried out by the User personally.
3.4.3. Upon discovering unauthorized access to their account, the User undertakes to notify the Company immediately.
3.5. Communications and Notifications
3.5.1. The User consents to receive informational and service notifications from the Company, including push notifications and in-app messages.
3.5.2. Promotional or marketing communications are sent in accordance with applicable law and the User’s settings, where such settings are provided in the Service interface.
3.6. User-Generated Materials
3.6.1. Where the User is provided with the ability to create, store, or post their own materials within the Service (including notes, journal entries, comments, or other content), the User bears full responsibility for the content of such materials.
3.6.2. The Company does not carry out any medical, psychological, or other professional assessment of such materials and does not use them to provide medical or therapeutic recommendations. Mood or stress tracking features do not constitute medical diagnosis, professional psychological assistance, or medical consultation. Analysis of user data (journals, notes) is performed exclusively by automated algorithms for the purpose of personalizing the interface. No results generated by the Service may serve as a basis for self-treatment or self-diagnosis.
3.6.3. The Company reserves the right to remove or restrict access to such materials in the event of a breach of this Agreement or applicable law.
3.6.4. The User has the right to submit a request to the Company for the removal or restriction of access to materials they have created, to the extent provided for by applicable law.
4. COMPANY RIGHTS, OBLIGATIONS, AND WARRANTIES
4.1. Provision of Access to the Service
4.1.1. The Company provides the User with access to the Service and Content in the manner and on the terms set forth in this Agreement, subject to the User’s compliance with its provisions.
4.2. Right to Restrict or Terminate Access
4.2.1. In the event of a User’s breach of this Agreement, promotional or loyalty program rules, or applicable law, the Company reserves the right to restrict, suspend, or terminate the User’s access to the Service, specific features, or Content.
4.2.2. Such actions may be taken without prior notice where necessary to protect the rights and legitimate interests of the Company, other Users, or Content rights holders.
4.3. Changes to the Service and Content
4.3.1. The User acknowledges that the list, scope, format, and other characteristics of Content, as well as the functional capabilities of the Service, may be modified, including for reasons related to Content rights holders’ requirements or technical updates.
4.3.2. The Company reserves the right to modify or update the Service and Content without prior notice, unless otherwise required by mandatory provisions of applicable law.
4.4. Protection of the Service and Content
4.4.1. The Company reserves the right to apply any lawful technical, organizational, and legal measures to:
· prevent unauthorized access to the Service;
· protect Content and intellectual property rights;
· ensure the stable and secure operation of the Service.
4.5. Licensed Nature of Access
4.5.1. The Company grants the User a limited, non-exclusive, non-transferable right of access to Content solely for personal, non-commercial use.
4.5.2. Granting access to an account or Content to third parties, including by sharing credentials, joint use, or reselling access, constitutes a breach of this Agreement.
4.5.3. Upon discovery of such a breach, the Company reserves the right to restrict or terminate access to the Service and/or Content without compensation for any unused access period, unless otherwise required by applicable law.
4.6. User Materials
4.6.1. The Company reserves the right to remove or restrict access to any materials posted by the User within the Service (where such functionality exists) if such materials:
· breach the terms of this Agreement;
· infringe the rights of third parties;
· are contrary to applicable law.
4.7. Loyalty Programs and Promotions
4.7.1. The Company may offer Users loyalty programs, promotions, and incentive offers. The terms of such programs are defined separately and communicated to Users through the Service interface.
4.7.2. Incentive offers from third parties are provided under the responsibility of such third parties, unless expressly stated otherwise by the Company.
4.7.3. The Company reserves the right to modify or discontinue loyalty programs and promotions at any time, unless otherwise provided by their terms or applicable law.
4.8. Age Restrictions
4.8.1. The Company reserves the right to impose age restrictions on access to specific Content in accordance with its nature and legal requirements.
4.8.2. Information on age restrictions may be provided through relevant labels, warnings, or notices within the Service.
5. PAID SERVICES AND SUBSCRIPTION
5.1. General Provisions
5.1.1. Certain features of the Service and/or access to Content may be provided on a paid subscription basis.
5.1.2. All subscription payments are made exclusively through the relevant app store — the App Store (Apple) or Google Play (hereinafter — the App Store) — in accordance with the rules and terms of such App Store.
5.1.3. The Company does not process the User’s payment data and does not have access to payment information processed by the App Store. The Company does not act as a payment agent or financial institution.
5.2. Subscription Terms and Pricing
5.2.1. Subscription terms, including duration, available pricing plans, trial periods, and other material conditions, are presented to the User prior to confirming the purchase within the App Store and/or Service interface.
5.2.2. The price, currency, and subscription terms are determined by the Company and displayed to the User within the relevant App Store interface. Payment processing, tax application, currency conversion, and other payment operations are performed by the App Store in accordance with its rules.
5.3. Auto-Renewal
5.3.1. A subscription may automatically renew unless cancelled before the end of the current paid period.
5.3.2. In the event of auto-renewal, the relevant amount is charged by the App Store to the payment method associated with the User’s account.
5.3.3. The terms of auto-renewal and any potential changes to the subscription price are governed by the App Store’s rules and communicated to the User in the manner provided for by such rules and applicable law.
5.4. Cancellation
5.4.1. The User may cancel their subscription independently through the account settings in the relevant App Store.
5.4.2. Cancellation takes effect at the end of the current paid period, unless otherwise provided by the App Store’s rules.
5.5. Trial Periods
5.5.1. The Company may offer trial periods for access to paid features of the Service. The terms of such trial periods are defined and displayed at the time of subscription.
5.5.2. If the User does not cancel their subscription before the end of the trial period, the subscription will automatically convert to a paid plan and the relevant amount will be charged by the App Store.
5.5.3. The Company reserves the right to limit the ability to reuse trial periods by the same User, to the extent permitted by the App Store’s rules.
5.6. Refunds
5.6.1. Refund requests for subscriptions purchased through the App Store are governed by the rules of the relevant App Store.
5.6.2. The Company does not independently process refunds and cannot influence the App Store’s decisions regarding reimbursements.
5.6.3. Nothing in this Agreement limits the User’s right to a refund where such right is expressly provided for by mandatory provisions of applicable law or the App Store’s rules.
5.7. Termination of Access
5.7.1. Upon expiration or cancellation of a subscription, the User retains access to paid features and Content until the end of the paid period, unless otherwise provided by the App Store’s rules or this Agreement.
5.7.2. After the end of the paid period, access to paid features of the Service may be restricted or terminated.
6. INTELLECTUAL PROPERTY AND LICENSE
6.1. Intellectual Property Rights
6.1.1. All intellectual property rights in the Service, including its software, design, structure, interface, trademarks, and other components, belong to the Company or are used by it on lawful grounds.
6.1.2. Intellectual property rights in the Content hosted within the Service belong to the Company and/or the respective rights holders and are protected in accordance with applicable law and international treaties.
6.2. License to the User
6.2.1. Subject to compliance with this Agreement, the Company grants the User a limited, non-exclusive, non-transferable, revocable right (license) to access and use the Service and Content solely for personal, non-commercial purposes.
6.2.2. The license granted does not entail the transfer to the User of any intellectual property rights in the Service or Content.
6.3. Restrictions on Use
6.3.1. Unless expressly provided for in this Agreement or otherwise agreed to in writing by the Company, the User is prohibited from:
· copying, reproducing, distributing, selling, transferring, or otherwise using Content;
· publicly displaying, publicly performing, or making Content available to the public outside the Service;
· creating derivative works based on the Service or Content;
· circumventing technical protection measures of the Service or Content.
6.4. Enforcement of Rights
6.4.1. Any actions aimed at circumventing technical protection measures or gaining unauthorized access to the Service or Content shall constitute an infringement of intellectual property rights.
6.4.2. In the event of a breach of the provisions of this section, the User shall be liable in accordance with applicable law.
6.5. Removal of Content
6.5.1. The Company reserves the right at any time to remove or restrict access to any Content within the Service for legal, technical, or other justified reasons, including at the request of rights holders or public authorities.
7. LIABILITY AND LIMITATION OF LIABILITY
7.1. General Provisions
The parties shall be liable for failure to perform or improper performance of their obligations under this Agreement within the limits and in the manner provided for by applicable law and this Agreement.
7.2. Limitation of Company Liability
The Service and Content are provided “as is” and “as available.” To the maximum extent permitted by applicable law, the Company does not warrant uninterrupted or error-free operation of the Service and is not liable for any technical failures, data loss, or interruption of access not attributable to the Company.
7.3. User Liability
The User is solely responsible for their actions, decisions, and the consequences of using the Service, as well as for the actions of third parties who gained access to the Service through the User’s account.
7.4. Liability Cap
In any event, the Company’s total liability for any claims arising in connection with the use of the Service shall be limited to the amount actually paid by the User for a subscription during the 12 (twelve) months preceding the claim, unless otherwise required by mandatory provisions of applicable law.
7.5. Force Majeure
The parties are released from liability for failure to perform obligations under this Agreement due to force majeure circumstances duly confirmed.
7.6. The User agrees that all disputes shall be resolved on an individual basis and may not be the subject of class or collective actions, unless otherwise required or prohibited by mandatory provisions of applicable law.
7.7. The Company reserves the right to discontinue the Service or shut it down entirely at any time for commercial, technical, or legal reasons. In the event of Service discontinuation, the Company will act in accordance with applicable law and App Store rules regarding access to paid periods.
7.8. The Company is not liable for any decisions made by the User based on Content or recommendations received through the Service, including decisions regarding lifestyle, physical activity, sleep, nutrition, or emotional well-being.
8. FINAL PROVISIONS
8.1. Availability of the Agreement. This Agreement is freely available within the Service. The current version of the Agreement is available at:https://plyn.care/terms.
8.2. Applicable Law and Jurisdiction. This Agreement is governed by the laws of Ukraine, unless otherwise required by mandatory provisions of the laws of the User’s country of residence. Matters not regulated by this Agreement shall be resolved in accordance with applicable law. Jurisdiction over disputes is determined in accordance with Section 1.8 of this Agreement.
8.3. Term of the Agreement. The Agreement is concluded for an indefinite period and takes effect from the moment the User begins using the Service.
8.4. Severability. If any provision of this Agreement is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions. An invalid provision shall be replaced by a provision that most closely reflects its purpose and is valid in the relevant jurisdiction.
8.5. Interpretation. Section headings are provided for convenience only and do not affect the interpretation of the Agreement. The words “including” and “in particular” mean “including, without limitation,” unless the context expressly requires otherwise.
8.6. Defined Terms. Terms used in capitalized form in the Agreement have the meanings defined herein. Terms not defined in the Agreement shall be interpreted in accordance with applicable law.
8.7. Contact. For questions, complaints, or inquiries regarding the Service, the User may contact the Company by email: hello@plyn.care.
8.8. Content and Intellectual Property Complaints. When submitting a complaint regarding Content (including intellectual property infringement complaints), the User must provide: (1) a description of the subject of the complaint; (2) justification and, where possible, documents or links supporting the grounds for the complaint; (3) contact details for follow-up. The Company will review submissions within a reasonable time and may request additional information.
8.9. Assignment. The Company reserves the right to assign its rights and/or obligations under this Agreement to a third party in connection with a reorganization, business transfer, succession, or other lawful means, subject to the requirements of applicable law. The User may not assign their rights and/or obligations under this Agreement without the prior written consent of the Company.
8.10. Survival. Provisions that by their nature should survive the termination of the Agreement (including those relating to intellectual property, limitation of liability, and dispute resolution) shall remain in force following termination of access to the Service.
8.11. The User confirms that they are not located in a country or territory subject to international sanctions or export restrictions, and are not a person included on any sanctions lists. The User undertakes not to use the Service in any manner that violates sanctions or export control laws.
9. CONTACT INFORMATION
For questions regarding the Service and user support: support@plyn.care
For legal matters, including matters relating to this Agreement and intellectual property rights: legal@plyn.care
Edition dated June 1, 2026