How can we help?
Answers to common questions about subscriptions, accounts, practices, and privacy in Plyn. And if you still need help, we're here for you.
Account & Subscription
Downloading and getting started is free. Premium unlocks full access to practices and analytics. The first three days are free, followed by a subscription that you can cancel anytime.
You get three days of full access to Premium. If you cancel before the trial period ends, you won't be charged.
Subscriptions are managed through your App Store or Google Play account. Open the "Subscriptions" section in your device settings and cancel Plyn. You will retain access until the end of the current billing period.
Log in with the same account, open the app, and go to Profile → Subscription → "Restore".
Practices & Content
SOS techniques are always available offline. Other practices can be saved in advance and will appear in the "Saved" section.
Plyn is currently fully available in Ukrainian and English. More languages are coming soon.
We regularly add new practices and materials. You can always find the latest updates in the "New" section on the home screen.
Technical issues
Try updating Plyn to the latest version and restarting the app. If that doesn't help, email us at support@plyn.care with a brief description of the issue. If possible, please include your device model and OS version.
Yes, as long as you are logged into the same account. Your progress and settings are saved to your profile.
Privacy & Data
Only what's necessary for the app to work: account data, your progress, and anonymized analytics to improve the product. For more details, please see our Privacy Policy.
In the app, go to Profile → Settings → Delete account. This will permanently delete your profile and associated data. If you need help, feel free to contact us.
No. Plyn provides support for daily calm, but it is not medical care or a substitute for a professional. If you are going through a difficult time, please reach out to a specialist.
Still need help?
Write to us. We read every message and will reply to your email within a few business days.
If you're struggling right now
Plyn is about daily mental health care: calm, breathwork, practices, and content to help you slow down and restore balance. We are not a therapy service and do not replace professional or emergency help.
If you are truly struggling, the feeling won't go away, or you feel overwhelmed, it is not a sign of weakness. Reaching out to a professional (a psychologist, therapist, or doctor) is a brave and right step. You are not alone.